West Toowoomba Vet Surgery

357 West Street
Toowoomba, AL 4350




Pet insurance is considered a financial product under the Corporations Act 2001. Therefore, any advice provided in relation

to pet insurance must be provided in accordance with the terms of the Act.

The Corporations Act sets out the licensing requirements and obligations associated with the provision of financial

services in Australia. A person providing a financial service must hold an Australian Financial Services Licence (AFSL), be an

authorised representative of an AFSL holder or be an appointed insurance distributor of an AFSL

The purpose of the licensing requirements and obligations contained in the Corporations Act is to promote a fair and

transparent market for financial products, promote fairness, honesty and professionalism from those who provide financial

products and allow consumers to make confident and informed decisions.

Under the Corporations Act, a veterinarian may be viewed as providing ‘financial products advice’ in relation to pet

insurance if they make a recommendation, or give a statement of opinion, that influences a person’s decision in relation to

a particular pet insurance policy or could be considered to have influenced that decision.  For this reason, we do not do more than recommend companies that Choice

recommend, or we have found worthwhile and easy to deal with.  However, everyone should look into their own circumstances.


Our Community Commitment:

We are the official vets for the local RSPCA shelter.  We do low cost desexing and health care, as well as support them financially at their events

We offer cheap veterinary treatment to Queensland Animal Rescue,  Bull Arab, The Pawfect Companion and Animal Angels Rescue.

Every year we accept and treat hundreds of wildlife cases, asking only a small donation from those who chose to give.

We contribute to the AVA Petpep scheme.  This involves going out to school and teaching responsible pet ownership to school age children.  If you are a teacher interested in this FREE service, please ring us or the AVA on Tel: 07 3423 1788