Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at West Toowoomba Vet Surgery.

1. What are the Surgery hours?

   Our surgery is open Monday to Wednesday from 8:00am to 6:00pm; on Thursdays and Fridays we close at 5.00pm. On Saturdays we are open from 8:00am until noon. We are closed on Saturday afternoons, Sunday, and public holidays.

2. Do I need to have an appointment?

    Yes, patients are seen by appointment.

3. What forms of payment do you accept?

     Cash, Cheque, Mastercard and Visa. We will take American Express, but must pass on the Merchant Fee to our clients.

4. Can I make payments?

    Payment is required at the time of service.

5. At what age can I have my pet desexed?

   Desexing is ideally done between 4 and 6 months of age. Your pet is given an exam prior to surgery to help determine whether your he/she is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anaesthesia and surgery.

6.  What is the pre-anaesthetic blood screening?

   This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions of your pet. The pre-anaesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

7. How long do the sutures stay in after my pet's surgery?

   Procedures involving sutures require them to be removed in 10 - 14 days following the surgery.

8.  Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet desexed. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens. Desexing will not make your dog less protective of you, your family and your property; it will however make him/her calmer and easier to manage.

9.  Do you board pets?

   Yes and no. we do not board dogs and cats. However, we do board birds and other small animals. Birds must have had a health check by us within the last 12 months; disease screening may also be required. Please contact our staff for more details.